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Great Vet. I have seen every DR there and love them all. Personable, attentive and gentle to your pets. Their receptionists and follow up are always spot on as well.
>My dog loves going to see the vets at North Shore. Everyone who works there from the front desk to the doctors are friendly and caring.
Love North Shore Family Pet so much! They are in my 5 most frequently contacted because I call so much over appointments or tests or just simple questions for my three dogs. Everybody from reception to the vets themselves are incredibly kind and passionate. We see Dr. Gardner and every time we see her it's so great to see she remembers us with all of the other patients she has. One of our dogs is also very touch sensitive and gets crazy anxious over exams and shots. Another vet we saw said they weren't able to perform a blood test because four of their vet techs still couldn't keep him still. Took him to North Shore and it was a vet tech appt so we just dropped in on our scheduled day and they managed it just by taking him back quickly. Honestly they are so great and accommodating. Wouldn't take my dogs anywhere else!
We've seen 3 of the 4 doctors and many of the technicians. The entire staff is knowledgeable, caring and compassionate. My one-year old yorkipoo had GI issues this year which were pretty scary. I was completely supported by the staff at NSFP and was so grateful for their care.
You won't find more thorough vets and staff at any practice. I moved over to Dr Bannow 14+ years ago after an incorrect diagnosis from another nearby practice. She has saved more than multiple pets lives with an early and accurate diagnosis, has seen me through end of life stages with pets, keeps up to date in her field, is compassionate and so much more. Dr Schecter is as wonderful a vet and together with their caring staff provide the best care you could find.
I switched to North Shore because I was unhappy with my last vet. My dogs have been treated with the utmost care and professionalism. One of mine is really scared at the vet and all the staff gets on the floor to treat her. They will see my dogs at a moments notice. They always explain everything to me and give me all the treatment choices. I highly recommend North Shore Family Pet Hospital.
I brought my 2 dogs to Northshore Family Pet after having a very negative experience at another clinic. I have been with this clinic for the last year and I could not have been happier with them! First, the staff in the front desk is extremely nice, friendly, and knowledgeable. They always give courtesy calls the next day to see how my dogs handled a procedure and if there is anything I need. The doctors are attentive, caring, and just fabulous! They don't push you to do anything uncomfortable you don't feel right for your pet. They are very thorough in their examinations, asks good questions, always answer any questions I may have, and are great with the pets. I was also very nervous about costs but they are very affordable in my opinion and are financially comparable to other places around. Recently, I was pleasantly surprised at just how wonderful this place is for pets. One of my dogs was neutered at another hospital in Northbrook (I will not mention names). It was a horrendous experience!! First, they forced me to keep him overnight for no good reason (real reason is they wanted more money). They put him in a tiny crate for the night and he was basically neglected. It was such a traumatizing experience for him and myself! With our younger dog, we just spayed her at North Shore Family Pet. It was wonderful! Procedure went smoothly and they did a great job. What was even better is that they let our dog go back home with us at night which was so comforting for her and our family. They also did not crate her during the day and assigned a technician to watch her and give her individualized attention. They just go above and beyond for the pets and provide better service then any doctor I have ever met. Thank you so much, North Shore Family Pet!!!